Yes, you have a right to a refund within 14 days of purchase. However, please note that if you take the blood test before the end of the 14-days cancellation period, a refund is no longer possible.

If you wish to get a refund, please contact us at You can also use the form available here.

More questions?
We are happy to help. Take a look at the other topics on this page, or ask us directly at

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